The Portal supports Spotify, allowing your relative to listen to music and podcasts. It is possible to set up the Facebook Portal to display on your relative’s TV, but it cannot be programmed to answer automatically, which can make it difficult for some elderly users. The elderly user will see the people that they are calling on the Portal’s 10-inch screen. Helpfully, the camera pans automatically to keep the user in-focus even if they move around the room. The Portal has a webcam built-in, and can be plugged in anywhere in the home. This extra level of technical involvement might be too complicated or too overwhelming for some older people. In order to have WhatsApp, they will need a smart phone. This means your relative will need a Facebook or WhatsApp account in order to use the Facebook Portal for video calling. The Facebook Portal video calling device supports video calls via either Facebook Messenger or WhatsApp. They arrived at Komp, a one-button screen that enables fluid communication between family members and a less tech-savvy, potentially more isolated, older relative. No Isolation, the team behind Komp, invented the device after being challenged to find a solution to reduce involuntary loneliness and social isolation within the older generation of analogue seniors. Calls will be answered automatically after ringing for 10 seconds – however, if the recipient doesn’t want to answer, Komp can be turned off using the only button on the device. It’s like a super simple, closed-network social space to help those who feel a bit more isolated not feel left out. When turned on, family members on the Komp companion app can start up video calls, send photos or messages directly to the Komp screen from wherever they are in the world – no action needed by your elderly relative. The older person just needs to have it turned on. It works by having a large screen in the home that connects to the internet (by Wi-Fi or 4G). The Komp from No Isolation is for the older people who feel they have been left behind by technology, especially those who find it difficult to use, or have never used, a mobile phone or computer. It is ideal for older people who might struggle with or who are suspicious of new technology. These well-planned features make the CallGenie the simplest video calling device for the elderly on the market in the UK.
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You just need to plug the CallGenie equipment into the HDMI port of your relative’s TV - and their support team are on hand to provide remote guidance on the installation process. The automatic answering and ending is particularly helpful for older living with dementia, or who have some other form of impaired capacity. Even if they are not watching TV, it is able to turn the TV on for the call and back to off again afterwards. Perhaps even more importantly, when you end the call, the TV will go back to what they were watching before. When you make a call to your elderly relative, their viewing will be suspended and your faces will automatically appear on their TV screen. By using a TV display, you are guaranteed the picture is big enough for most elderly users to see and the sound is loud enough for them to hear.
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The CallGenie software connects to the television through a mini-PC and a webcam placed at the top of the TV set. Keep reading as we’ve picked our favourite three video calling devices for the elderly in the UK. However, getting to grips with video calling using the latest phones and laptops can still be problematic - particularly for older people with dementia or impaired capacity.Īs a result, we’ve witnessed the development of simple video calling devices designed to help those with limited tech knowledge and especially helpful for engaging with older relatives. One of the positives to come out of the pandemic is that tech and internet usage amongst the older generation has increased. You can video call on smartphones, tablets and laptops using apps such as Zoom, Skype, Facetime and Whatsapp. The Covid-19 pandemic led to video calling becoming a far more popular way of communicating. It can feel more personal than a phone call, and seeing them in-situ has the added benefit of being able to keep a subtle check on their health and environment. If you live a distance away from your parents or an elderly relative, video calling is a great way of staying in touch.
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